The Better Business Bureau (BBB) is a private, non-profit organization that was founded in 1912. The Bureau mainly focuses on advancing marketplace trust. It works to improve the trust between consumers and businesses. BBB’s more than 100 independently incorporated comprised the United States, Canada, and Mexico, and all the organizations report to the governing council.

  • About the owner of Better Business Bureau

Better Business Bureau was founded in 1912; 110 years ago and is located at 4250 N Fairfax Drive, Suite 600 Arlington, Virginia U.S. 22203.

Better Business Bureau is not affiliated with any governmental agency. Businesses that affiliate with BBB and adhere to its standards do so through industry self-regulation. To avoid bias, BBB’s policy is to refrain from recommending or endorsing any specific business, product, or service.

Who is the Owner Of the Better Business Bureau

National Vigilance Committee was established by George W. Coleman in 1912 to support regional and national advertising efforts. The group went through several rounds of renaming and merging before finally becoming the Better Business Bureau as it is known today.

  • About The Better Business Bureau Wiki

Company Name Better Business Bureaus, Inc.
Founded 1912
CEO Matthew Fehling
Head Office 4250 N Fairfax Drive
Suite 600 Arlington, Virginia U.S. 22203
Official Website
  • Company Logo

Who is the owner of Better Business Bureau and Logo of BBB
Who is the owner of the Better Business Bureau
  • The CEO of the Company

Matthew Fehling is the President and CEO of Better Business Bureau.
Matthew Fehling is the President and CEO of Better Business Bureau.

Matthew Fehling is the President and CEO of Better Business Bureau. For the last 20 years, Matthew M. Fehling has dedicated his career to ensuring BBB remains a relevant and trusted source.

Prior to joining BBB serving the Pacific Southwest (formerly the Greater Arizona BBB) in 2004 as Executive Vice President and being appointed to President/CEO in 2006, Matthew served in several roles across the country including with the Council of Better Business Bureaus (CBBB). Leading the largest BBB in the country, his voice is heard on a national level while serving on the CBBB Board of Directors.

Matthew is a board member of Coyotes Charities and is the past president of the Valley of the Sun Kiwanis Club. He earned a Bachelor of Science degree from Virginia Commonwealth University’s School of Mass Communications.

  • Details of the Better Business Bureau Company

The idea to start BBB came due to the false and quackery advertisements which were very prominent n the early 1900s. Better Business Bureau has been credited with several court cases, such as the United States v. Forty Barrels and Twenty Kegs of Coca-Cola, initiated by the government against a number of organizations, including the Coca-Cola Company in 1906.

Samuel Candler Dobbs became the president of the Associated Advertising Clubs of America (now American Advertising Federation (AAF)) in In 1909, and start to make speeches on the subject.

Better Business Bureau Services

  • Dispute resolution
  • Database of businesses
  • BBB Rating System and Accreditation

BBB takes complaints from consumers about their marketplace experiences with businesses and they also publish positive and negative reviews of customers. BBB also provides resolution of the issues through their procedures which are established by the International Association of Better Business Bureaus and implemented by local BBBs. The disputes are generally resolved through mediation when it is appropriate and BBB may also provide ow- or no‑cost arbitration.

BBB acts as a neutral party when providing dispute resolution services. BBB usually not handled professional practice complaints like medicine and law these are referred to as associations regulating those professions.

  • How do I file a complaint with the BBB on a business?

  • For an online complaint form to file a complaint on a business with the Better Business Bureau visit their official website here you will get the answers to almost all of your queries.
  • You can file a complaint against a business at BBB.
  • You can leave a customer review for a business you’ve used.
  • You can asl Report a scam (whether or not you’ve lost money) at
  • Report a questionable or deceptive ad.

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